Privacy Policy

Effective Date: 2026-02-21

Ascendy ("Service") values your personal information and complies with applicable privacy laws.

1. Information We Collect

Required Information

  • Account information: Email address, password, nickname
  • Photo data: Uploaded photos and videos, EXIF metadata (date, location, camera info)

Automatically Collected Information

  • Device information: Device type, operating system, app version
  • Log information: Access time, IP address, service usage records

Information Generated by AI Analysis

  • Photo analysis data: AI-generated captions, tags, location information
  • Face recognition data: Facial feature vectors (stored only when user assigns names)

2. Purpose of Collection

  • Service provision and user authentication
  • Photo storage, management, and search features
  • AI-based photo analysis and auto-classification
  • Photo sharing with friends
  • Service improvement and new feature development
  • Customer support

3. Retention and Disposal

  • Account information: Until account deletion (deleted within 30 days after withdrawal)
  • Photo data: Upon user deletion request or after trash retention period (default 30 days)
  • Log information: Retained for 1 year after collection

4. Third-Party Disclosure

Ascendy does not provide personal information to third parties without user consent, except when required by law or with prior user consent.

5. Processing Delegation

We delegate personal information processing as follows:

CompanyServiceRetention
Amazon Web ServicesCloud server & storageUntil contract ends
CloudflareCDN & securityUntil contract ends

6. User Rights

  • Request to view, correct, or delete personal information
  • Request to suspend processing of personal information
  • Account withdrawal

Contact: [email protected]

7. Security Measures

  • Encrypted storage and transmission
  • Access control and permission management
  • Security software and regular audits

8. Privacy Officer

Email: [email protected]

9. Policy Changes

This policy may be updated due to legal or service changes. Changes will be announced via in-app notifications.